AGENDA
- Discuss issues (if any) from the last release
- Review the current work stream
- Discuss any new work to be added to the work stream
- Discuss prioritization of work stream
- Discuss Action Items for next release(s)
ROLL CALL
Name |
Representing |
Attended |
Alternate Attendee |
---|---|---|---|
Adusumilli, Hari |
ServiceNow QA |
|
|
Boeher, Cheryl |
Problem Process |
|
|
Chavira, Ricardo |
Service Catalog/Request Process |
|
|
Ortale, Dorothy |
Knowledge Process |
|
|
Kovacs, Mark |
Incident Process |
|
|
Smith, Rick |
Metrics/CSI Process |
|
|
Tiseo, Lou |
Change Process |
|
|
Turnbull, Chloe |
ServiceNow BA |
|
|
Valdes, Julio |
Configuration Management Process |
|
|
West, William |
ServiceNow DEV |
|
|
Radcliffe, Adriene |
ITSM Program |
|
|
MEETING NOTES
DISCUSSION
OUTSTANDING ACTION ITEMS
- Bill/Chloe to create Enhancement Request form in ServieNow and work out underlying process (from 4/22/13)
- Chloe to create a User Story/Use Case/Requirements Gathering format (from 4/22/13)