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Table of Contents
Deliverables
- a CMDB design model
- a populated CMDB, with items from every ITIL-adopting org, including types:
- desktops
- printers
- servers
- provider services
- ip phones
- data center equipment
- L2/L3 network equipment
- a BSM with paths between all services and components:
- for every component, you can walk up to a service
- for every service, you can walk down to a component
- a policy document for maintenance of the CMDB
- running documentation repo for SN integrations
High Level Approach
Identify all Yale networks
Identify proper MID & firewall config
Identify all asset owner orgs
Credential gathering
Discover net, telephony (SNMP)
Discover printers (SNMP)
Discover unix servers (SNMP)
Discover windows servers (WMI)
Discover desktops (WMI and/or federated CMDB)
Discover data center (SNMP and/or federated CMDB)
Design CMDB schema
Rig automatic CI, BSM relationships
Make manual BSM connections