ServiceNow Discovery Plan

Deliverables

1. handler

   open/close

   a CMDB design model

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_p1861956352 a CMDB design model MEDIUM 1323373465769 false 0 false ww26
2. handler

   open/close

   a CMDB design model

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_p1861956352_1 a CMDB design model MEDIUM 1323373465770 false 0 false ww26
3. handler

   open/close

   a populated CMDB, with items from every ITIL-adopting org, including types: desktops, printers, servers, provider services, ip phones, data center equipment, L2/L3 network equipment

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_n952730625 a populated CMDB, with items from every ITIL-adopting org, including types: desktops, printers, servers, provider services, ip phones, data center equipment, L2/L3 network equipment MEDIUM 1323373465771 false 0 false ww26
4. handler

   open/close

   a BSM with paths between all services and components: for every component, you can walk up to a service and for every service, you can walk down to a component

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_n1592983501 a BSM with paths between all services and components: for every component, you can walk up to a service and for every service, you can walk down to a component MEDIUM 1323373465772 false 0 false ww26
5. handler

   open/close

   a policy document for maintenance of the CMDB

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_p146542694 a policy document for maintenance of the CMDB MEDIUM 1323373465773 false 0 false ww26
6. handler

   open/close

   running documentation repo for SN integrations

   Priority

   MEDIUM

   Assigned To ww26

   Created Dec 08, 2011

   1:IRSWY2LWMVZGCYTMMVZQ_p1766708198 running documentation repo for SN integrations MEDIUM 1323373465774 false 0 false ww26