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ITS Cloud Support Service

STRIDES AWS Account From Four Points Technologies

STRIDES GCP Account From Burwood Group

Data classifications permitted

Low/moderate/high risk

Low/moderate/high risk

Low risk

Billing

ITS receives monthly bills from AWS and does transfers to researcher’s COA.

Researcher’s department creates a PO to Four Points Technologies. The researcher’s department receives monthly bills from Four Points.

ITS receives a monthly bills from Burwood and does transfers to researcher’s COA.

Cost

AWS costs; no markup

AWS costs; no markup

GCP costs; no markup

Usage discounts off of vendor list prices

9%

9%

10-25% depending on the service

Data egress costs

Waived (up to 15% of monthly bill)

Waived (up to 15% of monthly bill)

25% discount

Vendor support

AWS Enterprise Support (includes dedicated TAM and Solutions Architect)

AWS Enterprise Support (includes dedicated TAM and Solutions Architect)

None

Community support

AWS channel at https://yale.slack.com

AWS channel at https://yale.slack.com

GCP channel at https://yale.slack.com

Security guardrails applied by ITS

Yes

Yes

Yes

Optional integration with Yale internal networks

Yes

Yes

Yes

Reporting

Grant owner is responsible for any required reporting to NIH.

Four Points handles reporting to NIH required for the STRIDES Initiative.

Burwood handles reporting to NIH required for the STRIDES Initiative.

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