PeopleHub Services - December Service Metrics

The main successes:

Message III System was able to reliably call the service everyday to stage data in their database at 10pm. The only failures were from service release downtime. The average response time was under 3.5 minutes.

Facilities was able to call the service 1331 times successfully with an average response time under 4 seconds.

The main concern areas:

Facilities had 1 failure that took over 10 minutes to provide an error message. This is being investigated to increase the error response time.

Banner had 128 failures in December. Need to discuss with this team to investigate.

 

Excel: spreadsheet preview is finally here!

You can now display this file as a spreadsheet, instead of a PDF. Re-upload Service_Metrics_Report_Dec2016.xlsx to display the new preview. You can access the file here.

Excel: spreadsheet preview is finally here!

You can now display this file as a spreadsheet, instead of a PDF. Re-upload Service_Metrics_Report_Dec2016.xlsx to display the new preview. You can access the file here.