UX Comments
  • This is the legacy process of the NetID Claiming 
  • There are 4 different ways the user can identify themselves with the information given to them from Yale
    • Slate Login/Pin (Undergrad)
    • Pin/DOB (Faculty, Staff, SI, Professional Student, Alumni)
    • Pin (Dependent NetID)
    • Pin/SSN (Other)


 

UX Comments
  • This is the new process of the NetID Claiming 
  • There are 2 different outcomes when the user identifies themselves
    • As an undergrad student, they will have to go through Slate SSO to continue to get their temporary password.
    • As every other option, they will have to enter a Pin/DOB to continue to get their temporary password 
  • Once the user gets their temporary password, they enter the Microsoft claiming process. 





NetID Activation - Population

 

UX Comments
  • This is the first step in the NetID activation process.
  • The user needs to identify which group they fall under to indicate where the NetID application will transition them to. 
  • Faculty, Staff, or Sponsored Identity & Professional Students & Alumnus go to the PIN/DOB Page
  • Undergraduate Student goes to the Slate/PIN Page
  • Dependent NetID goes to the Pin Page
  • Other goes to the PIN/SSN page


NetID Activation - PIN/DoB


 

UX Comments
  • The user can enter in their 8 digit pin.
    • Note: This was originally going to be two sets of four-digit codes. UX talked to the back end engineering team and they said it was possible to convert the already existing two 4 digits codes into one eight-digit code. 
    • How would this affect the errors that say "first half PIN required"? 
  • The user also needs to enter their birthdate to continue.


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Birthdate month required"
    • "Birthdate day required"
    • "Birthdate year required"
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"
  • DOB valid?
    • "Birthdate not valid"





NetID Activation - Slate/PIN


 

UX Comments
  • The user can use the Slate SSO to start their NetID activation
  • If they don't know their Slate info, they can still use a PIN and DoB


NetID Activation - PIN/SSN

 

UX Comments
  • If the user selects other in the population screen they can enter their PIN and SSN
  • From old CAS: "Please note that this use of the SSN is a one-time confirmation of your university identity and will not be stored in this system. If typing your SSN into a web browser makes you uncomfortable, go back and select a more specific relationship beside "Other"."


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Birthdate month required"
    • "Birthdate day required"
    • "Birthdate year required"
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"
  • SSN valid?
    • "SSN not valid"





NetID Activation - PIN


UX Comments
  • If the user selects Dependent NetID on the population screen they can fill out the 8 character pin to activate their dependent NetID


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Dependent NetID required" what is the use case for this error message? 
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"





NetID Activation - Personal Email

 

UX Comments
  • All the screens within NetID Activation will show the user's NetID on the top of the screen.
  • The user needs to provide an email address that is not a Yale email address. 


NetID Activation - Personal Email (error)

 

UX Comments
  • Per the Yale Accessability requirements, the text fields will indicate that an error has occured.
    • Red Outline
    • Red asterisk
    • Red background for error message & error icon
  • Error Messages
    • "Your Yale email cannot be your recovery email. Enter in a non-email as your recovery email" 
    • "You cannot leave the email field empty. Please enter a valid email address." 












NetID Activation - Security Questions

  

UX Comments
  • The user must select 5 security questions and provide answers to them
  • The user cannot continue without all 5 questions and answers given.


NetID Activation - Create NetID Password


UX Comments
  • The user needs to type in their desired password in both fields.
  • There is a Password Strength indicator below that allows the user to get feedback on how well they are creating their password.
    • The indicator goes off a 0-4 scale provided by Microsoft
    • The user needs to get a 3 or 4 to get a secure password (visually indicated by the bar 75% through the bar)
    • The scale goes from weak (0-2), good (3), and strong (4)
  • There is also a checkbox option to show passwords, which will unhide the password text fields.





NetID Activation - Create NetID Password (error)


UX Comments

  • Per the Yale Accessibility requirements, the text fields will indicate that an error has occurred.
    • Red Outline
    • Red asterisk
    • Red background for error message & error icon
  • The NEXT button will be disabled until the user starts typing into the text fields again.
  • Error Messages
    • TBD








NetID Activation - Temporary Password


UX Comments
  • This is the temporary NetID password screen that hands off the user to the Microsoft account claiming process for the new NetID claiming flow.
  • The user is prompted to copy this password
    • Hitting the Copy Password button will copy the temp password on the user's clipboard.





NetID Activation - Temporary Password (Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after copying their temporary password.
  • The popup gives the user context to what they will have to do once they leave the Yale NetID Management screens and go to the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.


NetID Activation - Temporary Password (Not Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after NOT copying their temporary password.
  • The popup warns the user that they really should copy the password before they continue into the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.





NetID Activation - NetID Activated


UX Comments
  • This is the final step of the NetID Activation process.
  • The system will show the user all of their information to access and recover their account should they need it in the future
    • FOLLOW UP: Do we need to show all of this information? Is this a security issue?
  • If the user hits the DONE button, they go to the Manage NetID Account page.