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Creating Jira issues by Email: Creating new issues by email is time-saving and easy.

Who can create an issue via Email? - Existing Jira user

How to create an issue via Email, if you are not an existing Jira user? - Send the email to Jira administrator (Email address). Jira admin will forward the issue to the corresponding Project email address.

Outlook FieldJira FieldDescription

ReporterSender of the email should be the Reporter of the Issue
To line of the emailAssignee
  • Email address mentioned in the To line of the email should be the assignee of the Issue.
  • If Project email address is mentioned in To or CC line of the email, the project lead for that project will be assigned by default.
  • If multiple users are mentioned,??
Subject LineSummarySubject line should be the summary of the Issue
BodyDescriptionBody of the email should be the description of the Issue
AttachmentAttachmentAny attachments to the email should be added as attachments to the issue
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