CMDB Iteration Approach

Iteration Approach Strawman

Each iteration with some minor exception is 12 weeks.

Each iteration contains the following activities:

week	SOW	Stakeholder Analysis	Requirements	Design-Build	Test	Defect Repair	Communications	UAT	Training	Deployment	Overlap to Next Sprint
1	x	x	x
2	x	x	x	x
3			x	x			high level plan		high level plan
4				x
5				x	x
6				x	x
7				x	x	x	detailed plan
8					x	x			detailed plan
9						x		x
10						x	execute	x		execute	x
11							x	x	x	x	x
12							x		x	x	x

Business Services

The project scope will include mapping of 5 business services. Each of those business services will have integration work or import requirements:

Central File Service (CFS)
Personal Productivity (and top 5 provider services)
Kronos
Clases v2
ServiceNow

Iteration	Dates	Scope	Integrations	Objectives
1	Aug- Sept	Planning Iterations	None	Develop iterations, scope and approach
2	Sept - Oct - Nov	Central File Service and Contract Management	datacenter inventory apps? digital-fuel	Integrate the datacenter inventory or tools (or discovery or wherever we have this info), configure Contract Management module and build relationships of end-to-end simple infrastructure business service CFS as full business service map. Map the CI's to the related contracts for this service. We may also want to tie this back to Digital Fuel, so the SN contracts can be associated with contracts in Digital Fuel. If Digital Fuel is not yet production, we might defer this scope item
3	Dec	Berlin Upgrade	None	Pre-Requisite for Iteration 4 based on the following features: Defining asset bundles, enhanced product definitions, detailed status tracking, and automated stock rules for consumable inventory, software entitlements, software suite definitions, enterprise licenses, subscription licenses, upgrading/downgrading licenses, usage-based licenses, software counters, manage software that is licensed under the IBM Processor Value Units licensing model
4	Jan - Feb - March	Personal Productivity (with top 5 provider services) and Software Asset Management with IBM PVU pack	BigFix HIPAA database? software library?	Integrate the BigFix data for Managed Workstation program. Install and Configure the SAM components of SN. Develop specific reporting on asset inventory meta data, lifecycle, and software compliance and usage. Map the Personal Productivity Service with its top 5 provider services as a full end to end business service map. Unsure if its a reach here to also integrate back into the HIPAA database so that the SN endpoint data becomes an authoritative source for it Unsure if the software library also needs to integrated to track downloads of certain software
5	April - May - June	ServiceNow, Classes v2 and Kronos	Quickbase	model cloud service, tie in application inventory, test process for bringing in new business services

Deliverables for each Iteration

Milestone Schedule for iteration
Detailed Resource Plan for iteration
ROM estimate for SOWs needed
Stakeholder Analysis for iteration
Functionality backlog or technical debt created during iteration
Review of total budget expended to date
Status Reporting at weeks 3, 6, 9 and 12

Deliverables at project end

CMDB documented data architecture and data dictionary
Recommendations for changes to ITSM Processes based on CMDB data
Documented processes on mapping additional business services - provider services and CI's
Documented processes on mapping additional contracts and software licenses to CI's
Documented processes on maintaining all CMDB classes
Documented communication channel to engage CMDB coordinators
Closure Document with total budget expended
Functionality backlog or technical debt incurred from project