General Info

Scheduled for every other week to discuss the START replacement project.

Call-In Info:

1. Dial 6-5777, (203) 436-5777 or (855) 925-3266. 
2. Enter Meeting ID: 60612 and #.
3. Speak your name, then enter #.

Roll Call

Agenda

Please come to the meeting on time & prepared

1. Project Updates
2. Project Milestones
3. Project Financials
4. Risks / Issues
5. Next Steps

Slide Deck

START_update_07Aug2013.pptx

Discussion

Project Updates

• Telecom & IT Requests
  • Training in October
  • Planned deployment Nov 1.
  • Release: Pagers, Telephone services, Ethernet connection, Mobile devices, ITS backup service (Central campus backup)
• Access Requests & Training, People Lists
  • Policy review with Oracle Process Owners - Nancy
  • User interface & API to Oracle, SciQuest, Xpress Shipping
  • Training in November? Deploy in December? Decommission XTRAIN
• Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
  • Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
  • Automation will become available with IAM solution (Release 1 ~FY14 Q3).
  •  
• Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
• People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
• START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release

Project Milestones

• Sept. - Telecom & IT requests built
• Sept 30 - Original START release date
• Oct. - Access requests (XTRAIN) & People Lists built?
• 4 weeks before release - Training
• ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?

Risks / Issues

• START testing in the patched environment was successful!
• New process for Access requests & Training will not be ready for Sept.
• New process for People Lists will not be ready for Sept.
• Email & NetID PIN Automation will not be ready for Sept.
• Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.

Discussion

ROC
o    Christine going to ROC next week with timeline, budget request and resource allocations
o    Extending project out a few months
o    Asking for an $83,000 increase in funding
o    Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
 
IAM Dependencies

• We need IAM to nail down delivery dates which will inform our decision about deployment of access requests and YaleConnect, email aliases and NetID pins.

Access & Training   

• Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting

•          TMS
  o    Nancy reviewing policy - there may be some changes to TMS - are these on the START project plan?
  o    How will the fact that someone took a course be updated?
  o    LC and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
  o    Some information in TMS, some in Xtrain
•          Decommissioning of Xtrain can't happen until we deploy
   
•          People Lists
  o    are part of access, we nee d to work with an interface that's similar
  o    Barbara has done analysis on both pieces
  o    People lists should be deployed at the same time as access requests
   
•          User Interface
  o    Overall look and feel of all requests is the same even though forms will look slightly different
   

Next Steps / Action Items

• Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
• Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
• Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
• Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine

Past Meetings