General Info
Scheduled for every other week to discuss the START replacement project.
Call-In Info:
- Dial 6-5777, (203) 436-5777 or (855) 925-3266.
- Enter Meeting ID: 60612 and #.
- Speak your name, then enter #.
Roll Call
Name |
Org |
Present |
---|---|---|
Christine Costantino |
Project Manager, START Replacement Project |
|
Roger Kennedy |
Portfolio Manager, Office of the CIO |
|
Adriene Radcliffe |
Sponsor / Director, Service Management & e-Services |
|
Ronn Kolbash |
Sponsor / AVP, Yale Shared Services |
|
Liz Burnell |
Director, IAM |
|
Jackie Tucker |
Sr. Director, Business Solutions |
|
Julie Grant |
AVP, Business Operations |
|
Nancy Scanlon |
Operations Manager, Business Operations |
|
Wendy Battles |
Change Management Specialist, START project |
|
Agenda
Please come to the meeting on time & prepared
- Project Updates
- Project Milestones
- Project Financials
- Risks / Issues
- Next Steps
Slide Deck
Discussion
Project Updates
- Telecom & IT Requests
- Training in October
- Planned deployment Nov 1.
- Release: Pagers, Telephone services, Ethernet connection, Mobile devices, ITS backup service (Central campus backup)
- Access Requests & Training, People Lists
- Policy review with Oracle Process Owners - Nancy
- User interface & API to Oracle, SciQuest, Xpress Shipping
- Training in November? Deploy in December? Decommission XTRAIN
- Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
- Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
- Automation will become available with IAM solution (Release 1 ~FY14 Q3).
- Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
- People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
- START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
Project Milestones
- Sept. - Telecom & IT requests built
- Sept 30 - Original START release date
- Oct. - Access requests (XTRAIN) & People Lists built?
- 4 weeks before release - Training
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Project Financials
- FY14 Allocation =$137,000
- Total budget estimate = approx. $220,000, July 2013 spend = approx. $38,800
- Ask for ROC = $83,000 additional
Risks / Issues
- START testing in the patched environment was successful!
- New process for Access requests & Training will not be ready for Sept.
- New process for People Lists will not be ready for Sept.
- Email & NetID PIN Automation will not be ready for Sept.
- Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.
Discussion
Christine going to ROC next week with timeline, budget request and resource allocations
Extending project out a few months
Asking for an $83,000 increase in funding
o Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
IAM Dependencies
- We need IAM to nail down delivery dates which will inform our decision about deployment of access requests and YaleConnect, email aliases and NetID pins.
Access & Training
- Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting
TMS
o Nancy reviewing policy - there may be some changes to TMS - are these on the START project plan?
o How will the fact that someone took a course be updated?
o LC and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
o Some information in TMS, some in Xtrain
Decommissioning of Xtrain can't happen until we deploy
People Lists
o are part of access, we nee d to work with an interface that's similar
o Barbara has done analysis on both pieces
o People lists should be deployed at the same time as access requests
User Interface
o Overall look and feel of all requests is the same even though forms will look slightly different
Next Steps / Action Items
- Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
- Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
- Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
- Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine
Past Meetings