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Mtg with Judy Offut and Christine Viele

  • Arun, Roger, Christine C.
  • Judy is not the single process owner. Must check with F&B folks for all non-HR access requests
  • create to-be processes first, then shop to Judy and others
  • Look at ALICE process
  • Training- 1. register for class, 2. Access request 3. TAC approval
  • YAS values - manual?
  • Enhance TMS?
  • Quality check - who has access, who had training - different process owners for each class

Brainstorm session

  • Kathy Goodfriend, Christine Viele, Barbara, Kesha, Venkat, Christine C., Mina
  • Introductions, what we are doing - START replacement and IAM initiative
  • Barbara led, Christine took notes
  • As-is process in START - problems with starting the process with START, Kathy usually guides folks to use XTRAIN directly. TAC approval, then waitlist. Once enrolled, scheduled job runs to see who has class the next day - then inserts into START for provisioning (1x day @ 7am).
  • Not separated between Med and Central - documentation is old/wrong!
  • Stacy Smart uses XTRAIN for enrollment? Check in with her.
  • Venkat to chat with DBAs for which timing of scheduled job for class - what time?
  • Move to TMS - how could that work?
  • TMS can easily accept student enrollment.
  • LA/Ops Manager - TAC training - John DeNuzzo offers training.
  • Barbara to check - on Responsibility (2 levels?)
  • Need to review and update Responsibility descriptions - plain language for Ops Managers
  • Does anyone request access to other apps to TMS? All manual processes.
  • TMS - supervisor approval? Approval would happen in SN
  • Waitlist in TMS, but manual by whoever is managing the class.
  • Class dates are set-up 6 months in advance
  • Build a connector from SN with notification with link to enroll manually? Approval problem?
  • Approval by process owner in SN?
  • No Web display in TMS, can be found via search?
  • Would need to customize insert to TMS with approval from SN
  • Turn off Web display, send link to that course date? Then no customization. View from SN into TMS tables.
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