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Deliverables
- a CMDB design model
- a populated CMDB, with items from every ITIL-adopting org, including types:
- desktops
- printers
- servers
- provider services
- ip phones
- data center equipment
- L2/L3 network equipment
- a BSM with paths between all services and components:
- for every component, you can walk up to a service
- for every service, you can walk down to a component
- a policy document for maintenance of the CMDB
- running documentation repo for SN integrations
High Level Approach
- identify all Yale networks
- identify proper MID & firewall config]
- identify all asset owner orgs
- credential gathering
- discover net, telephony (SNMP)
- discover printers (SNMP)
- discover unix servers (SNMP)
- discover windows servers (WMI)
- discover desktops (WMI and/or federated CMDB)
- discover data center (SNMP and/or federated CMDB)
- design CMDB schema
- rig automatic CI, BSM relationships
- make manual BSM connections