ITS Cloud Support Service | STRIDES AWS Account From Four Points Technologies | STRIDES GCP Account From Burwood Group | |
|---|---|---|---|
Billing | ITS receives a monthly bill from AWS and does a transfer to researcher’s COA. | Researcher’s department creates a PO to Four Points Technologies. Four Points bills the researcher directly. | ITS receives a monthly bill from Burwood and does a transfer to researcher’s COA. |
Cost | AWS costs; no markup | AWS costs; no markup | GCP costs; no markup |
Usage discounts | 9% | 9% for | |
Egress waiver | |||
Vendor support | AWS Enterprise Support | AWS Enterprise Support | None |
Community support | AWS channel at https://yale.slack.com | ||
Security guardrails applied by ITS | Yes | Yes | Yes |
Optional integration with Yale internal network | Yes | ? | Yes |
Data classifications permitted | Low/moderate/high risk | Low/moderate/high risk | Low risk |
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