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ITS Cloud Support Service

STRIDES AWS Account From Four Points Technologies

STRIDES GCP Account From Burwood Group

Billing

ITS receives a monthly bill from AWS and does a transfer to researcher’s COA.

Researcher’s department creates a PO to Four Points Technologies. Four Points bills the researcher directly.

ITS receives a monthly bill from Burwood and does a transfer to researcher’s COA.

Cost

AWS costs; no markup

AWS costs; no markup

GCP costs; no markup

Usage discounts off of vendor list prices

9%

9%

Egress waiver

Vendor support

AWS Enterprise Support

AWS Enterprise Support

None

Community support

AWS channel at https://yale.slack.com

Security guardrails applied by ITS

Yes

Yes

Yes

Optional integration with Yale internal network

Yes

?

Yes

Data classifications permitted

Low/moderate/high risk

Low/moderate/high risk

Low risk

Reporting

Grant owner responsible for any required reporting to NIH

Four Points handles reporting to NIH required for the STRIDES Initiative.

Burwood handles reporting to NIH required for the STRIDES Initiative.

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