...
- canned reports are available in Survey->Overview:
- a view of relevant records and fields is available in Survey->Customer Satisfaction Responses
...
- the tasks will show up in the default work queues:
...managers who use their own custom queues may need to modify their filters to see them
- in the future, new assignment group managers will have to request access to the "SURVEY_READER" role in order to see the survey menu items; at the time of deployment, all current assignment group managers will have been added to the role.