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- primarily indcident, request defect fixes for level setting of test cases
- latent tweaks to unpublished catalog items in development
- latent START replacement foundational work
Current Status Board
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Progression
Status | Activity | Description | Duration |
---|---|---|---|
| Submit change request | Open a build/test change request in https://yale.service-now.com/, assign to | minutes |
| Schedule code review (Mon 1pm) | this should happen after initial handover and before release | minutes |
| Build phase work | Begin work in dev | days |
| Unit tests | Ensure all pushed to tst & unit tested | hours |
| Initial code freeze | Hand over initial requirements list for functional & QA validation in tst | minutes |
canceled due to conflict | Conduct code review | Shouldn't take long, just basic validation of approach and docs | hours |
| Defect fixes | Iterative follow-up work in dev, test for defect resolution | days |
| Finalize release | Identify changes & updates that are going/not going. Push to (tst). | hours |
| Final code freeze | Hand over final requirements list for functional & QA validation, w/ regression, in (tst) | minutes |
| Go/no-go | Decide to push to production. | minutes |
() | Production deployment | Push to prd. | hours |
() | Production rollback | If applicable; follow ServiceNow Rollback Procedure. | hours |
() | Clone | clone from prd to: pre, trn, and tst for after release | hours |
() | Notify stakeholders | send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go. | minutes |
() | Target/Actuals | Deliver target/actuals using estimator spreadsheet or equivalent | hours |
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Approved Updates
Update Set__(Original Names)___ | Description |
---|---|
2013/04/04 - 1 | Defect 469 - Incident: reopen notification not received by mgr, team leads |
2013/04/04 - 1 | Defect 469 - Incident: reopen notification not received by mgr, team leads |
2013/04/06 - 1 | Defect 420 - Incident: priority 1 incident scroller on IT homepage has wrong query - invalid. Must escape ampersand as well. |
2013/04/06 - 1 | Defect 420 - Incident: priority 1 incident scroller on IT homepage has wrong query - invalid. Must escape ampersand as well. |
2013/04/04 - 2 | START 77 - PTAEO point backend SOAP at webmethods PRODUCTION instance. |
2013/04/03 - 2 | Defect 465 - Request: SSG Enhancement Request fixes: limit ROM field to 10 chars, put client team field after dept. field. |
2013/04/01 - 4 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values, some incidents with illegal priority (6,7) |
2013/04/01 - 3 | "Defect 459 - Request: ""Propose a New Service Request Type"" request is not rendering fields properly in the RITM/SC Task
|
2013/04/01 - 2 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values Thanks" |
2013/03/26 - 1 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values Thanks" |
2013/04/04 - 2 | START 77 - PTAEO point backend SOAP at webmethods PRODUCTION instance. |
2013/04/03 - 2 | Defect 465 - Request: SSG Enhancement Request fixes: limit ROM field to 10 chars, put client team field after dept. field. |
2013/04/01 - 4 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values, some incidents with illegal priority (6,7) |
2013/04/01 - 3 | "Defect 459 - Request: ""Propose a New Service Request Type"" request is not rendering fields properly in the RITM/SC Task
|
2013/04/01 - 2 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values Thanks" |
2013/03/26 - 1 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values Thanks" |
Manual Updates
- D459 - manual fixup of assignment group in workflow, add wireframe_container field manually (doesn't carry over)