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YCRC staff and the ITS Cloud Support team meet with the researcher to understand the researcher’s AWS use case and requirements. The Cloud Support team creates an AWS account in Four Points' AWS Organization for Yale. YCRC staff and the Cloud Support team meet with the researcher to review and handover the account.
Four Points will provide their introductory document (STRIDES Initiative Configuration Guide) which includes information on the next steps after account provisioning, support (including best practices for operating in the cloud) and training options.
AWS Billing Under STRIDES
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Four Points handles the reporting required by NIH, sending monthy monthly reports including services used and billed cost. Four Points also sends a monthly report to the researcher and, optionally to others as requested.
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The researcher may initiate support requests to AWS by via the Support icon in the upper right of the AWS console. Also Four Points provides a document on an introductory document (STRIDES Initiative Configuration Guide) that includes how to leverage the features of AWS Enterprise Support, including how to email the AWS Technical Account Manager (TAM) (aws-tam-nih@amazon.com).
Closing an AWS Account Under STRIDES
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The researcher may request to close the account by sending email to cloud.support@yale.edu.
NIH STRIDES for GCP
Yae has established a relationship with Burwood Group to provision NIH funded research under STRIDES for the GCP cloud. The STRIDES program for GCP provides a 10-25% discount for many GCP services.
How a Researcher Initiates a GCP Project Under STRIDES
A YCRC staff member collects the information below from the researcher:
NIH Strides Grant Number
GCP Project Name / Project ID
Primary Contact Name
Primary Contact Email
Billing Admin Name
Billing Admin Email
Billing COA
The italicized fields are derived from the NIH Notice of Award.
GCP Project Creation Under STRIDES
YCRC staff and the ITS Cloud Support team meet with the researcher to understand the researcher’s GCP use case and requirements. The budget for the project, budget alert thresholds and how billing is handled once the budget is reached are also discussed.
The Cloud Support team creates the project in Yale’s GCP Organization and configures billing and budget alerts in Burwood Group’s billing portal.
YCRC staff and the Cloud Support team meet with the researcher to review and handover the researcher’s GCP environment.
GCP Billing Under STRIDES
ITS receives a monthly bills from Burwood and does a monthly transfer to the COA for the researcher’s NIH grant.
GCP Reporting Under STRIDES
Burwood Group handles the reporting required by NIH, sending monthly reports including services used and billed cost. [Do they send a copy to the researcher?]
Closing a GCP Project Under STRIDES
When the grant budget has been spent or the grant has ended, the disposition of the project depends on how billing for the project has been configured in the Burwood portal. This is initially set based on discussion with the researcher at the turnover meeting when the project is created. Billing for the project can be set to either (1) be billed to a different COA, or (2) be suspended. If suspended, the project will automatically be disconnected from the Burwood billing account and the researcher will have 30 days to work with the Cloud Support team (cloud.support@yale.edu) to setup new billing before Google will automatically delete the project. Burwood will send reminder emails to the project users (typically the project owners) listed in the Burwood portal.
Prior to the grant budget being spent or the grant ending, the researcher may request to close the project by sending email to cloud.support@yale.edu.
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