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  • Access Requests & Training , People Lists
    • Policy review with Oracle Process Owners - Nancy
    • User interface & API to Oracle, SciQuest, Xpress Shipping
    • Training in November? Deploy in December? Decommission XTRAIN
    • Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting
    • Xtrain - How will the fact that someone took a course be updated? LD and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged. Some information in TMS, some in Xtrain. Decommissioning of Xtrain can't happen until we deploy.
  • People Lists
    • Part of access, we nee d to work with an interface that's similar
    • Barbara has done analysis on both pieces
    • People lists should be deployed at the same time as Access requests
  • Email & NetID PINs (
    • User interface for YaleConnect, Email alias, NetID PINs
    )
    • Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
    • Automation will become available with IAM solution (Release 1 ~FY14 Q3).
    •  
  • Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
  • People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
  • START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
    • – to be completed in December
    • IAM-ServiceNow API integration
    • Deployment with IAM Release 1 (~March 2014)
  • User Interface
    • Overall look and feel of all requests is the same even though forms will look slightly different

Project Milestones

  • Month of Oct. - Approver and fulfillment training
  • Nov. 1 - Deploy ITS service requests for pagers, telephone services, mobile devices, Ethernet connection and ITS back-up service
  • Month of Nov. - Build Access & Training, People Lists
  • Jan. - Deploy Access & Training, People Lists? or hold until IAM Release 1
  • ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?

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  • FY14 Allocation  =$137,000
  • Total budget estimate = approx. $220,000, July 2013 spend = approx. $38,800
  • Ask for ROC = $83,000 additional
  • Christine is going to ROC next week with timeline, budget request and resource allocations.

Risks / Issues

  • START testing in the Oracle Upgrade planned for Sept 21. - START tested in patched environment was successful!
  • New process for Access requests & Training will not be ready for Sept.
  • New process for People Lists will not be ready for Sept.
  • Email & NetID PIN Automation will not be ready for Sept.
  • Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.

Discussion

Christine going to ROC next week with timeline, budget request and resource allocations

Extending project out a few months
Asking for an $83,000 increase in funding

o    Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
 
IAM Dependencies

  • Approved allocation for FY14 $137,100. Budget estimate is approx. $220,000. Increase due to backfill for technical resources for 4 months.

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  • Next Steps / Discussion
    • Training for Telecom, Ethernet, Back-up during Oct. for Nov 1 release
    • Access & Training, People Lists – deploy when ready or wait for IAM Release 1 (~March 2014). We need IAM to nail down delivery dates which will inform our decision about deployment of access requests
    and YaleConnect, email aliases and NetID pins.

Access & Training   

  • Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting

TMS
o    Nancy reviewing policy - there may be some changes to TMS - are these on the START project plan?
o    How will the fact that someone took a course be updated?
o    LC and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
o    Some information in TMS, some in Xtrain
  Decommissioning of Xtrain can't happen until we deploy
 
People Lists
o    are part of access, we nee d to work with an interface that's similar
o    Barbara has done analysis on both pieces
o    People lists should be deployed at the same time as access requests
 
User Interface
o    Overall look and feel of all requests is the same even though forms will look slightly different

    • .
    • Communications to Operating Group
    • Presentation of FY14 plan to ROC on 8/15

Action Items

  • Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
  • Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
  • Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
  • Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine

Past Meetings

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START Steering Committee