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Attendance

Name

Role

Present

Christine Costantino

START PM

(tick)

Barbara Manville

START SME / BA

(tick)

David Logie

START BA

(tick)

David Backeberg

START Tech Lead

(tick)

Bill West

ServiceNow Test Lead

(tick)

Jeff Campbell

EMC Manager

(tick)

Kazi Ahmed

Web Methods Developer

(tick)

Shane Anderson

Solution Architect / Oracle SME

(tick)

Liz Burnell

IAM Director

(error)

Josh Nabozny

IAM Director

(error)

Jay Johnson

IAM Change Manager

(error)

Agenda

  1. Review the process for Travel Policy Approvers documented by Barbara
  2. Review three options for connecting SN to Oracle proposed
  3. Make decision on which option is best

Documents

Discussion

* Barbara led the discussion, Christine took notes

...

  • Barbara has done analysis for Orbitz Travel Policy Approver - moving request to ServiceNow, people list in Oracle (database), provisioning in Orbitz (currently biweekly process) - Process is mapped in Blueworks - https://www.blueworkslive.com/scr/processes/30000053ef956fa#bpmn
  • How to go to SN to Oracle, a few different options Web methods, etc.?
  • All access requests in START now, later more requests - individual, dept, org - people can have multiple access for different groups in the Travel Policy Approver request.

...