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- Access Requests & Training , People Lists
- Policy review with Oracle Process Owners - Nancy
- User interface & API to Oracle, SciQuest, Xpress Shipping
- Training in November? Deploy in December? Decommission XTRAIN
- Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
- Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
- Automation will become available with IAM solution (Release 1 ~FY14 Q3).
- Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
- People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
- START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
Project Milestones
- Sept. - Telecom & IT requests built
- Sept 30 - Original START release date
- Oct. - Access requests (
- XTRAIN
- 4 weeks before release - Training
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Risks / Issues
- START testing in the patched environment was successful!
- New process for Access requests & Training will not be ready for Sept.
- New process for People Lists will not be ready for Sept.
- Email & NetID PIN Automation will not be ready for Sept.
- Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.
Discussion
ROC
o Christine going to ROC next week with timeline, budget request and resource allocations
o Extending project out a few months
o Asking for an $83,000 increase in funding
o Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
IAM Dependencies
- We need IAM to nail down delivery dates which will inform our decision about deployment of access requests and YaleConnect, email aliases and NetID pins.
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- Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting
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- Xtrain - How will the fact that someone took a course be updated?
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- LD and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
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- . Some information in TMS, some in Xtrain
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- . Decommissioning of Xtrain can't happen until we deploy.
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- People Lists
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- Part of access, we nee d to work with an interface that's similar
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- Barbara has done analysis on both pieces
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- People lists should be deployed at the same time as
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- Access requests
- Email & NetID PINs
- User interface for YaleConnect, Email alias, NetID PINs – to be completed in December
- IAM-ServiceNow API integration
- Deployment with IAM Release 1 (~March 2014)
- User Interface
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- Overall look and feel of all requests is the same even though forms will look slightly different
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Project Milestones
- Month of Oct. - Approver and fulfillment training
- Nov. 1 - Deploy ITS service requests for pagers, telephone services, mobile devices, Ethernet connection and ITS back-up service
- Month of Nov. - Build Access & Training, People Lists
- Jan. - Deploy Access & Training, People Lists? or hold until IAM Release 1
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Project Financials
- FY14 Allocation =$137,000
- Total budget estimate = approx. $220,000, July 2013 spend = approx. $38,800
- Ask for ROC = $83,000 additional
- Christine is going to ROC next week with timeline, budget request and resource allocations.
Risks / Issues
- Oracle Upgrade planned for Sept 21. - START tested in patched environment successful!
- Approved allocation for FY14 $137,100. Budget estimate is approx. $220,000. Increase due to backfill for technical resources for 4 months.
- Next Steps / Discussion
- Training for Telecom, Ethernet, Back-up during Oct. for Nov 1 release
- Access & Training, People Lists – deploy when ready or wait for IAM Release 1 (~March 2014). We need IAM to nail down delivery dates which will inform our decision about deployment of access requests.
- Communications to Operating Group
- Presentation of FY14 plan to ROC on 8/15
Action Items
- Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
- Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
- Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
- Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine
Past Meetings
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