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Platform OwnerDeanna Burns (Unlicensed)
Project ManagerPMDavid Swanson (Unlicensed)
Document status
Status
colourGreen
titleWork in Progess
SN Discovery SME
CMDB ManagerChristopher Abbott (Unlicensed)
Business AnalystsAnalystVandana Bansal
Yale Technical LeadAndrew Newman (Unlicensed)
SN CMDB LeadVimalpriya Kothandapani (Unlicensed)


Table of Contents



Properties must be updated in each instance for New York on going.

property: glide.discovery.source_name   value: ServiceNow

Discovery Schedule


You must VPN in to access the window servers.

Discovery Schedule


The discovery schedule will contain a Location(cmn_location) and Data Center(cmdb_ci_datacenter) location data attributes 

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Note: IMPORTANT - You can restrict protocols from executing on your schedule by setting up discovery functionality on your schedule.


Statics (NEW)

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Agent Logs(NEW)


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Agent Files(NEW)


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MidServer Services Architecture


The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon on a server in your local network. 

The MID Server facilitates communication and the movement of data between a ServiceNow instance and external applications, data sources, and services.


The MID Server enables communication between a Servicenow Instance and the customer network
It is  a Java Application that runs as a Windows Service or a Unix Dameon
It requires only an outbound connection on Port 443

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MIdServer Services Requirements


The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon on a server in your local network. The MID Server facilitates communication and the movement of data between a ServiceNow instance and external applications, data sources, and services.


Windows server: To discover Windows-based servers, run Service Mapping patterns, or execute Orchestration commands on Windows devices, the MID Server must be installed on a Windows server. The MID Server supports all Windows Server 2008, 2012, and 2016 editions, virtual machines, and 64-bit systems.


Note: .NET Framework version 3.5, 4.0, 4.5, 4.6, or 4.7 is required for Service Mapping support and for Windows pattern-based discovery.

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MidServer NameServiceNow InstanceLocationIPhost nameStatusClusterHost Os
yalesand1yalesandbox@service-now.comNorwalk172.18.16.39snow-tst-mid1.yu.yale.eduupYeswindows
yalesand2yalesandbox@service-now.comwest Campus 172.18.16.52snow-tst-mid2.yu.yale.eduupYeswindows
yalesand3yalesandbox@service-now.comwest campus172.18.16.52snow-tst-mid2.yu.yale.eduupyeswindows


New

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DEV, TEST  and Production MidServers

New Production Mid-ServerslocationHost OScluster
Discovery 1West CampuswindowsYes
Discovery 2West CampuswindowsYes
Discovery 3NorwalkwindowsYes
Discovery 4NorwalkwindowsYes
Integration 1West CampuswindowsYes
Integration 2NorwalkwindowsYes

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