NOTE: In order to use this functionality, this has to be set up for your project by a Jira Admin.
Creating Jira issues by Email: Creating new issues by email is time-saving and easy.
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How to create an issue via Email, if you are not an existing Jira user? - Send the email to Jira administrator (Email address). Jira admin will forward the issue to the corresponding Project email address.
| Outlook Field | Jira Field | Description |
|---|---|---|
| Reporter | Sender of the email should be the Reporter of the Issue | |
| To line of the email | Assignee |
|
| Subject Line | Summary | Subject line should be the summary of the Issue |
| Body | Description | Body of the email should be the description of the Issue |
| Attachment | Attachment | Any attachments to the email should be added as attachments to the issue |
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