Summary
This release is the Berlin upgrade (major revision) with related fixes.
Progression
Status | Activity | Description | Duration |
---|---|---|---|
| Identify release date | see Release Calendar | minutes |
| Schedule code review (Mon 1pm) | this should happen after initial handover and before release | minutes |
| Submit change request | Open a build/test change request in https://yale.service-now.com/, assign to | minutes |
| Start release document | Copy from template ServiceNow Release YYYY-MM-DD | minutes |
| Build phase work | Begin work in dev | days |
| Unit tests | Ensure all pushed to tst & unit tested | hours |
| Initial code freeze | Hand over initial requirements list for functional & QA validation in tst | minutes |
| Conduct code review | Shouldn't take long, just basic validation of approach and docs | hours |
(in progress) | Defect fixes | Iterative follow-up work in dev, test for defect resolution | days |
(in progress) | Finalize release | Identify changes & updates that are going/not going. Push to (tst). | hours |
() | Final code freeze | Hand over final requirements list for functional & QA validation, w/ regression, in (tst) | minutes |
() | Go/no-go | Decide to push to production. | minutes |
() | Production deployment | Push to prd. | hours |
(n/a) | Production rollback | If applicable; follow ServiceNow Rollback Procedure. | hours |
() | Clone | clone from prd to: pre, trn, and tst for after release | hours |
() | Notify stakeholders | send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go. | minutes |
(n/a) | Target/Actuals | Deliver target/actuals using estimator spreadsheet or equivalent | hours |
Change Control
Release Notes
https://yale.service-now.com/kb_view.do?sysparm_article=KB0000066
Documentation
Info |
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Detail is provided in the description. Full implementation detail is captured in the update set, which can be viewed (with admin rights) by drilling down into the links. |
Requirements/Defects
Approved Updates
Update Set (Original Names) | Description |
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Manual Updates
- Requirement 754: add category "Computer and Device Support" to catalog
- Requirement 781: manually add tooltip markup, since the update set process munges it
- Fixup of DWH data source manually setting the MID server, oracle stuff, jdbc URL (add to post-clone script)
- test load DWH data source
- remove extra workflow label from New Service Request catalog item UI
- manually populate the catalog data types maintenance table
- manually check the onSubmit() script in the New Service Request catalog item
- Request 781: set Mailing List SC Task group to CTS STC Management
- R56 - must manually fixup the midserver and Oracle instance to match the SN INSTANCE where the update sets are being applied