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| Gliffy | ||||||||
|---|---|---|---|---|---|---|---|---|
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VISTA Database Views
For the purposes of this integration, DC Operations is working with Avocent via a professional services contract to provide and maintain views for exposing configuration data to ServiceNow. At first this will be a one-way (SN read-only) integration, so Aperture will remain the canonical source of information, while SN will be used to plan & detect changes under the rubric of ITIL Change & Configuration management.
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Transform Logic
Type | Mapping/Logic |
|---|---|
Locations | BUILDING->name, ADDRESS_1->street, STATE->state, ZIP->zip, VOB_ID->vob_id (extend) |
Floors | FLOOR->name, VOB_ID->parent (reference) |
Data Centers | VOB_ID->location w/ VOB_ID (relationship), VOB_ID->vob_id (extend) |
Racks | RACK_NAME -> name, VOB_ID -> vob_id (extend), GRID_LOCATION -> grid_location (extend), SPACE_VOB_ID -> space (CI relationship) |
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