Page Comparison

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Here's the listing I've been working with: https://yaledevelopmentyale.service-now.com/sys_user_has_role_list.do

I've been working with Alan at Fruition to build up a list of Financial Approver group members who are not also members of any other assignment group. He came up with:

https://yaledevelopmentyale.service-now.com/financial_groupapprovers_singleton_members.do

I need to vet this and see whether it is true. I spot checked for Deb Bettley and Nancy Scanlon. Both were not members of the Alan version, but are members of the overall group. As such, this seems to really work.

function findFinancialMembers() {
   var user_array = [];
   var user_in_group = new GlideRecord('sys_user_grmember');
   user_in_group.addQuery('group', '4da8813ea1a8990494ad46651315d87d'); //Financial Approvers group
   user_in_group.query();
   while (user_in_group.next()) {
      var group_count = new GlideAggregate('sys_user_grmember');
      group_count.addQuery('user', user_in_group.user.sys_id);
      group_count.addAggregate('COUNT');
      group_count.query();
      var groups = 0;
      if (group_count.next()) {
         groups = group_count.getAggregate('COUNT');
         if (groups == 1) {
            user_array.push(user_in_group.user.user_name);
         }
      }
   }
   return user_array;
}

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You would expect that 1183-185 would be 998. So there must be certain elements that somehow are NOT getting counted as ITIL users? So they're not in the original set? So they don't get subtracted? That's the only answer that makes any sense to me. This suggests there is a bug in the ITIL users count. I may need to compare the ITIL users account I get from Allen's method with the one I got from my old way that takes longer.

I compared my long ITIL method against the Alan method and still came up with 1183; so I'm baffled. Anyway, this is a sufficient answer. Going to wrap it, and hand it over.

The method to get the real answer people wanted from me is:

https://yale.service-now.com/itil_without_finance_approver_singletons.do