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YCRC staff and the ITS Cloud Support team meet with the researcher to understand the researcher’s AWS use case and requirements. The Cloud Support team creates an AWS account in Four Points' AWS Organization for Yale. YCRC staff and the Cloud Support team meet with the researcher to review and handover the account.
Four Points will provide their introductory document (STRIDES Initiative Configuration Guide) which includes information on the next steps after account provisioning, support (including best practices for operating in the cloud) and training options.
AWS Billing Under STRIDES
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The researcher may initiate support requests to AWS by via the Support icon in the upper right of the AWS console. Also Four Points provides a document on an introductory document (STRIDES Initiative Configuration Guide) that includes how to leverage the features of AWS Enterprise Support, including how to email the AWS Technical Account Manager (TAM) (aws-tam-nih@amazon.com).
Closing an AWS Account Under STRIDES
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Yae has established a relationship with Burwood Group to provision NIH funded research under STRIDES for the GCP cloud. The STRIDES program for GCP provides a 10-25% discount for AWS many GCP services.
How a Researcher Initiates a GCP Project Under STRIDES
A YCRC staff member collects the information below from the researcher:
NIH Institute/Center/Office
Grant Number
Total Funded Amount
Program and Project Name
NIH Program Officer Name
NIH Program Officer EmailStrides Grant Number
GCP Project Name / Project ID
Primary Contact Name
Primary Contact Email
Billing Admin Name
Billing Admin Email
Billing COA
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