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Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA | |
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Boeher, Cheryl | Problem Process | |
|
Chavira, Ricardo | Service Catalog/Request Process | |
|
Ortale, Dorothy | Knowledge Process | |
|
Kovacs, Mark | Incident Process | | |
Smith, Rick | Metrics/CSI Process | |
|
Tiseo, Lou | Change Process | |
|
Turnbull, Chloe | ServiceNow BA | |
|
Valdes, Julio | Configuration Management Process | |
|
West, William | ServiceNow DEV | |
|
Costantino, Christine | START Replacement Project Manager | |
|
Nichols, Tim | CMDB Project Manager | |
|
MEETING NOTES
DISCUSSION
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- No reported issues from the release this weekend.
- Reviewed all items on the list. Based on Process Owner feedback changed priority on some, rejected some items, combined some duplicate items.
- We did not discuss the top 10 list at this meeting so the list remains the same from last week's meeting.
PRIORITIZED ITEMS AFTER MEETING
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- Bill to add the following modules to the ServiceNow application in the CMDB: Incident, Problem, Change, Request, Knowledge, Configuration (from 5/29)
- Ricardo and Christine to gather requirements and use cases for E-901 (from 5/29)DONE -
- Chloe to make estimate on length of time it will take to gather requirements for open items on the list
- Bill to make estimate on length of time it will take to do technical analysis/development for open items on the list
- Hari to make estimate on length of time it will take to do testing for open items on the list
- Chloe to update HPQC and the Excel spreadsheet with today's updates.
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