Meeting Date
November 20, 2012
Attendees
Members: Adriene Radcliffe, Ricardo Chavira, Susan West, Jane Livingston, Brian Wolson, Ed Kairiss, Susan Kelley, Jeff Capuano, Rick Smith, Joe Paolillo, John Jibilian
Agenda
- Review Metrics from Prior Month - Rick Smith
- Review decision on changing Priority metrics on closed Incidents for QBR processing (action item from October)
- Discuss/Validate Service Ownership (Homework from October session)
- Discuss broader Service Board membership
- Next steps of services rolling up to portfolio alignment and larger service categories, and how they relate to Strategic Committees
Action Items
Handouts or Presentation Materials
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