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Completed | Priority | Link | CreatedDate | CompletedDate | Assignee | Devliverable |
|---|---|---|---|---|---|---|
| M |
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| ww26 | a CMDB design model |
| M |
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| ww26 | a populated CMDB, with items from every ITIL-adopting org, including types: desktops, printers, servers, provider services, ip phones, data center equipment, L2/L3 network equipment |
| M |
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| ww26 | a BSM with paths between all services and components: for every component, you can walk up to a service and for every service, you can walk down to a component |
| M |
|
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| ww26 | a policy & process document for maintenance of the CMDB |
| M |
|
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| ww26 | running documentation repo for SN integrations |
Overall Steps
Identify
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asset owner orgs
Status | |
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Every org managing assets touched by Incident, Problem, Change, or Asset ITIL processes should have representation in the CMDB. Best to walk down from the top of the Yale ITS organization. Feeds into next step (collect asset owner data).
Collect Asset Owner Data
Group | Configuration Coordinator | CMDB Source |
|---|---|---|
Desktop Computing | Chris Abbott | Tivoli Endpoint Manager Integration (BigFix), asset scanning |
Prod Svcs UNIX | Bill West, Jessica Greer | SN Discovery |
Prod Svcs DBA | Cheryl Boeher | SN Discovery, migration from YHODA |
Prod Svcs Storage | Steve DeGroat | SN Discovery |
Prod Svcs Windows | Julio Valdes | SN SCCM Integration, SCCM-authoritative, and SN Discovery (for network printer assets) |
Prod Svcs Data Center | Charlie Queiroga | Aperture JDBC migration |
Shared Solutions | Ann Brainard Dougan, Pam Miller | DB integration |
Network | Dave Galassi, Rick Beebe | SNMP |
Information Security | | can use svn repo for fw rules. other CIs? |
Medical Library | | |
Academic Computing | | |
Student Computing | | any CIs not managed by prod svcs? business services? |
Faculty Computing | | any CIs not managed by prod svcs? business services? |
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