AGENDA
- Discuss issues (if any) from the last release
- Review the current work stream
- Discuss any new work to be added to the work stream
- Discuss prioritization of work stream
- Discuss open Action Items
ROLL CALL
Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA |
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Boeher, Cheryl | Problem Process |
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Chavira, Ricardo | Service Catalog/Request Process |
| |
Ortale, Dorothy | Knowledge Process |
| |
Kovacs, Mark | Incident Process |
|
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Smith, Rick | Metrics/CSI Process |
| |
Tiseo, Lou | Change Process |
| |
Turnbull, Chloe | ServiceNow Team Lead |
|
|
Valdes, Julio | Configuration Management Process |
| |
West, William | ServiceNow DEV |
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Costantino, Christine | START Replacement Project Manager |
|
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Nichols, Tim | CMDB Project Manager |
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Radcliffe, Adriene | ITSM Director |
| |
Sonson, Soren | Request Process |
|
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MEETING NOTES
DISCUSSION
- This weekend's release.
- Mark Kovacs would like to get R-804 (Adjust Incident SLAs) prioritized towards the top of the list.
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