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- Bill to add the following modules to the ServiceNow application in the CMDB: Incident, Problem, Change, Request, Knowledge, Configuration
- Chloe to engage Organizational Change Management in the customer satisfaction survey communications to our clients
- Ricardo and Christine to gather requirements and use cases for E-901
- DONE - Chloe to add the Trello board link to the meeting notes
- DONE - Chloe to update HPQC and the Excel spreadsheet with today's updates.
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