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Name | Role | Present |
|---|---|---|
Christine Costantino | START PM | |
Barbara Manville | START SME / BA | |
David Logie | START BA | |
David Backeberg | START Tech Lead | |
Bill West | ServiceNow Test Lead | |
Jeff Campbell | EMC Manager | |
Kazi Ahmed | Web Methods Developer | |
Shane Anderson | Solution Architect / Oracle SME | |
Liz Burnell | IAM Director | |
Josh Nabozny | IAM Director | |
Jay Johnson | IAM Change Manager | |
Agenda
Please come to the meeting on time & prepared
- Review Action Items from last week
- Review Project Plan deliverables
- Obstacles & RisksReview the process for Travel Policy Approvers documented by Barbara
- Review three options for connecting SN to Oracle proposed
- Make decision on which option is best
Discussion
* Barbara led the discussion, Christine took notes
Introduction:
- Barbara has done analysis for Orbitz Travel Policy Approver - moving request to ServiceNow, people list in Oracle (database), provisioning in Orbitz (currently biweekly process) - Process is mapped in Blueworks
- ? How to go to SN to Oracle, a few different options Web methods, etc.
- All access requests in START now, later more requests - individual, dept, org - people can have multiple access for different groupsProcess mapped in Blueworks
Options:
- Option 1: Synchronous - Approval process, then Web service to update the People list in Oracle, biweekly process kicks in.
- Option 2: Pub/Sub - ECC table (or other table) in SN, web service to monitor and get specifics of request and update the people list and then flag as complete - Polling - BEST OPTION
- Option 3: Async - Runbook Orchestration (workflow) with drop entry into, Web service to look at AD group and updates people list (LDAP sync process runs this way for assignment groups) - NOT AN OPTION
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