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  1. Review the process for Travel Policy Approvers documented by Barbara
  2. Review three options for connecting SN to Oracle proposed
  3. Make decision on which option is best

Documents

Discussion

* Barbara led the discussion, Christine took notes

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  • Barbara has done analysis for Orbitz Travel Policy Approver - moving request to ServiceNow, people list in Oracle (database), provisioning in Orbitz (currently biweekly process) - Process is mapped in Blueworks - https://www.blueworkslive.com/scr/processes/30000053ef956fa#bpmn
  • How to go to SN to Oracle, a few different options Web methods, etc.?
  • All access requests in START now, later more requests - individual, dept, org - people can have multiple access for different groups in the Travel Policy Approver request.

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  • Find out from IAM - delivery time for API and nature of it??? SOAP? mid-servers? - Christine

Write solution design based on Barb's use cases - David & Kazi