//var incidents = ["INC0333439"];
//var caller = 'somit@yale.edu';
// sys_id for somit@yale.edu
var u_sys_id = '6bb31c742bd62500fcb01abf59da1546';
var date = '2014-07-31';
var state = '6';
var inc_num = '';
// state 6 is resolved
 
    var gr = new GlideRecord('incident');
    gr.addQuery('caller_id',u_sys_id);
    gr.addQuery('opened_at','ON',date);
    gr.query();
 
    var counter=0;
    while (gr.next()) {
      inc_num = gr.number;
      gs.print(inc_num);
      update_one_inc(inc_num);
      counter++;
    }
    gs.print("counter is: " + counter);
    gs.print("inc_num is: " + inc_num);
 
// the portion above successfully found 1032 incidents!

function update_one_inc ( inc_num) {
  var gr2 = new GlideRecord('incident');
 gr2.addQuery('number',inc_num);
 gr2.query();
 if ( gr2.next() ) {
   gr2.incident_state = state;
   gr2.u_incident_type = 'Invalid';
   // incident type 5 is 'invalid'
   gr2.u_level_1 = 'Data';
   //gr2.u_it_provider_service = 'Other IT Provider Service';
   gr2.u_it_provider_service = '22bc2a165d7718007ac08a508e67e8fe';
   //gr2.u_it_business_service = 'Other IT Business Service';
   gr2.u_it_business_service = 'f3aaaad25d7718007ac08a508e67e875';
   gr2.description = 'Spam email';
   gr2.close_code = 'Invalid Incident';
   // close code 9 is 'invalid incident'
   gr2.close_notes = 'Spam email';
   gr2.autoSysFields(false);
   gr2.setForceUpdate(true);
   gr2.setWorkflow(false);
   gr2.update();
 }
}