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1. What's a charge code (name and / or number)? Do I need to pass that with everything I send back and forth to netbill?
2. Why would we care whether or not somebody is a student? Is there relevance to billing? ServiceNow already knows this information, and apparently NetBill already knows also. Do we really need to pass that back and forth?

Process

DBA group

DBA group needs to provide a utility account to Oracle for granting access. The account needs to work in ACS3, ACS2, ACS1 Oracle instances. The account will be called wm_service_now.

Rod Gustavson's group

We need Rod's group to review the API as specified and confirm that this seems to be complete and sufficient for CRUD methods on these records.

We need new interface to NetBill to conform with the API as specified here.

...

We need new Webmethods SOAP / XML api to bridge between the Oracle environment of NetBill and the ServiceNow SOAP interface. Kazi's group cannot begin until Rod's work is nearly completed. Kazi will need method names to bind to in Oracle.

Jim's group

Jim's group needs to get the instance names of TSM to Rod's group. Jim's group may need to provide a test instance of TSM for verifying end-to-end functionality of SN -> webmethods -> netbill -> TSM.