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  • add MID server accounts, re-register MID servers (to script) (all accounts on prod, persist through clone)
  • delete non-relevant (i.e. production) MID servers (to script) (all MIDs & MID service accounts on prod, persist through clone by design)
  • ensure SMTP & POP passwords are correct (these should survive a clone anyway) (these are set to be the same, so this is now an assumption of the script)
  • reset any user passwords for *-admin accounts (on demand... this encourages semi-regular password resets, and silent death of unused admin accounts).
  • any data sources using MID must be pointed to active/instance-specific MID server (this can be scripted, just not done yet)
  • During the interval where START Replacement catalog items must be hidden in PROD, we want to show them in TRAIN and PREPROD; even with the post-clone, you need to manually add the category Phones and Cable TV
  • Enable mail sending to DEV / TEST account
    https://wiki.servicenow.com/index.php?title=Post-Cloning_Checklist#ServiceNow_Mail_Servers