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Description

R793 - Request: New Catalog Item "Client-Facing Tier 1 Requests"
update set 2013/04/22 -2
and 2013/04/26 - 3
and 2013/04/25 - 1
and 2013/05/09 - 5
and 2013/05/14 - 2

D488 - Filter out defective Building data records
update set 2013/05/06 - 1

R838 START 63 Copy button for Initial and Recurring PTAEO.
update set 2013/04/18 - 1

D485 - PTAEO copy button should STOP copying expenditure type
update set 2013/05/07 - 2

R652 - ESS: replace the word "incident" on new incident catalog item
update set 2013/05/15 - 3
and 2013/05/15 - 4

R654 - ESS: add new menu item to launch New Ticket (Incident)
update set 2013/05/15 - 2

R671 - ESS Allow customers to see closed Incidents
update set 2013/05/07 - 3

R836 - ESS Separate Incidents and Requests views
update set 2013/05/06 - 2

R923 - ESS Make changes to show resolved Requests
update set 2013/05/15 - 1

R793:
2013/04/22 - 2
2013/04/25 - 1
2013/04/26 - 3
2013/05/09 - 5
2013/05/14 - 2
5

Building data:
2013/05/06 - 1
1

PTAEO copy:
2013/04/18 - 1
2013/05/07 - 2
2

ESS:
2013/05/06 - 2
2013/05/07 - 3
2013/05/15 - 1
2013/05/15 - 2
2013/05/15 - 3
2013/05/15 - 4
6

merged:
2013/04/18 - 1
2013/04/22 - 2
2013/04/25 - 1
2013/04/26 - 3
2013/05/06 - 1
2013/05/06 - 2
2013/05/07 - 2
2013/05/07 - 3
2013/05/09 - 5
2013/05/14 - 2
2013/05/15 - 1
2013/05/15 - 2
2013/05/15 - 3
2013/05/15 - 4
14

Manual Updates
  • changes for test harness for Hari:
    • as Admin, visit Service Catalog -> Maintain Active Items -> PTAEO reusable UI initial and recurring
    • go to section with Variable sets.
    • remove all variable sets to the left side with slushbucket. Hit Save and Exit
    • Hit Save and the Catalog Item
    • review variable sets. You should now only have one copy of PTAEO initial and recurring in the Variable Sets list. If you have zero, put it back in. and save and save.
  • changes for service catalog view:
    • hide Categories in service catalog
    • these should show in TEST and DEV and PRE-PROD (for UAT reasons) but not PROD
    • Categories like this are:
      • Wifi and Networks
      • Phones and Cable TV