Update Set__(Original Names)___ | Description |
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2013/04/04 - 1 | Defect 469 - Incident: reopen notification not received by mgr, team leads |
2013/04/04 - 1 | Defect 469 - Incident: reopen notification not received by mgr, team leads |
2013/04/06 - 1 | Defect 420 - Incident: priority 1 incident scroller on IT homepage has wrong query - invalid. Must escape ampersand as well. |
2013/04/06 - 1 | Defect 420 - Incident: priority 1 incident scroller on IT homepage has wrong query - invalid. Must escape ampersand as well. |
2013/04/04 - 2 | START 77 - PTAEO point backend SOAP at webmethods PRODUCTION instance. |
2013/04/03 - 2 | Defect 465 - Request: SSG Enhancement Request fixes: limit ROM field to 10 chars, put client team field after dept. field. |
2013/04/01 - 4 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values, some incidents with illegal priority (6,7) One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? Also, some incidents have (unrelated) priority statements in the body which are being parsed by the inbound action - this should be disabled." |
2013/04/01 - 3 | "Defect 459 - Request: ""Propose a New Service Request Type"" request is not rendering fields properly in the RITM/SC Task - added all fields to the task carryover lists"
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2013/04/01 - 2 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? https://yaledevelopment.service-now.com/sc_task_list.do?sysparm_query=state!%3D3%5EORstate%3DNULL%5Estate!%3D1%5EORstate%3DNULL%5Estate!%3D2%5EORstate%3DNULL Thanks" |
2013/03/26 - 1 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? https://yaledevelopment.service-now.com/sc_task_list.do?sysparm_query=state!%3D3%5EORstate%3DNULL%5Estate!%3D1%5EORstate%3DNULL%5Estate!%3D2%5EORstate%3DNULL Thanks" |
2013/04/04 - 2 | START 77 - PTAEO point backend SOAP at webmethods PRODUCTION instance. |
2013/04/03 - 2 | Defect 465 - Request: SSG Enhancement Request fixes: limit ROM field to 10 chars, put client team field after dept. field. |
2013/04/01 - 4 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values, some incidents with illegal priority (6,7) One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? Also, some incidents have (unrelated) priority statements in the body which are being parsed by the inbound action - this should be disabled." |
2013/04/01 - 3 | "Defect 459 - Request: ""Propose a New Service Request Type"" request is not rendering fields properly in the RITM/SC Task - added all fields to the task carryover lists"
|
2013/04/01 - 2 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? https://yaledevelopment.service-now.com/sc_task_list.do?sysparm_query=state!%3D3%5EORstate%3DNULL%5Estate!%3D1%5EORstate%3DNULL%5Estate!%3D2%5EORstate%3DNULL Thanks" |
2013/03/26 - 1 | "Defect 434 - FRU0013980 - Request: some SC Tasks with 'illegal' state values One or more workflows or business rules have a bug whereby some SC Tasks settle at a state of (4) or (-5). I don't yet know how to reproduce, but I'm sure it's just a programming error somewhere. Could someone please investigate? https://yaledevelopment.service-now.com/sc_task_list.do?sysparm_query=state!%3D3%5EORstate%3DNULL%5Estate!%3D1%5EORstate%3DNULL%5Estate!%3D2%5EORstate%3DNULL Thanks" |