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Name

Representing

Attended

Alternate Attendee

Adusumilli, Hari

ServiceNow QA

(tick)

 

Boeher, Cheryl

Problem Process

(tick)

 

Chavira, Ricardo

Service Catalog/Request Process

(tick)

 

Ortale, Dorothy

Knowledge Process

(tick)

 

Kovacs, Mark

Incident Process

(tick)

 

Smith, Rick

Metrics/CSI Process

(tick)

 

Tiseo, Lou

Change Process

(tick)

 

Turnbull, Chloe

ServiceNow BA

(tick)

 

Valdes, Julio

Configuration Management Process

(tick)

 

West, William

ServiceNow DEV

(tick)

 

Radcliffe, Adriene

ITSM Program

(tick) (error)

 

MEETING NOTES

DISCUSSION

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  1. Chloe ran through presentation given at last Process Governance meeting (4/15/2013) since many Process Owners were unable to attend
  2.  

ACTION ITEMS

  1. Action items will go here