...
DBA group needs to provide a utility account to Oracle for granting access. The account needs to work in ACS3, ACS2, ACS1 Oracle instances. The account will be called wm_service_now.
made the request to DBAs: RITM0075694
Rod Gustavson's group
We need Rod's group to review the API as specified and confirm that this seems to be complete and sufficient for CRUD methods on these records.
...