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- Telecom & IT Requests
- Training in October
- Planned deployment Nov 1.
- Release: Pagers, Telephone services, Ethernet connection, Mobile devices, ITS backup service (Central campus backup)
- Access Requests & Training, People Lists
- Policy review with Oracle Process Owners - Nancy
- User interface & API to Oracle, SciQuest, Xpress Shipping
- Training in November? Deploy in December? Decommission XTRAIN
- Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
- Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
- Automation will become available with IAM solution (Release 1 ~FY14 Q3).
- Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
- People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
- START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
Project Milestones
- SeptMonth of Oct. - Telecom & IT requests built
- Sept 30 - Original START release date
- Oct. - Access requests (XTRAIN) & People Lists built?
- 4 weeks before release - TrainingApprover and fulfillment training
- Nov. 1 - Deploy ITS service requests for pagers, telephone services, mobile devices, Ethernet connection and ITS back-up service
- Month of Nov -
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
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