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- Month of Oct. - Approver and fulfillment training
- Nov. 1 - Deploy ITS service requests for pagers, telephone services, mobile devices, Ethernet connection and ITS back-up service
- Month of Nov. -
- Build Access & Training, People Lists
- Jan. - Deploy Access & Training, People Lists? or hold until IAM Release 1
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
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