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Name | Org | Present |
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Christine Costantino | Project Manager, START Replacement Project |
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Roger Kennedy | Portfolio Manager, Office of the CIO |
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Adriene Radcliffe | Sponsor / Director, Service Management & e-Services |
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Karen Polhemus | Sponsor stand-in for Adriene |
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Ronn Kolbash | Sponsor / AVP, Yale Shared Services |
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Liz Burnell | Director, IAM |
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Jackie Tucker | Sr. Director, Business Solutions |
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Julie Grant | AVP, Business Operations |
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Nancy Scanlon | Operations Manager, Business Operations |
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Wendy Battles | Change Management Specialist, START project | |
Agenda
Please come to the meeting on time & prepared
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Discussion
Introductions
- Karen is transitioning out of the project now that Adriene is back from medical leave.
Project Updates
- Telecom & IT Requests (
- Training in October
- Planned deployment Nov 1.
- Release: Pagers, Telephone services, Ethernet connection, Mobile devices,
- ITS backup service (Central campus backup)
- Access Requests & Training, People Lists
- Policy review with Oracle Process Owners - Nancy
- User interface & API to Oracle, SciQuest, Xpress Shipping
- Training in November? Deploy in December? Decommission XTRAIN
- Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
- Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
- Automation will become available with IAM solution (Release 1 ~FY14 Q3).
- Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
- People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
- START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
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- Sept. - Telecom & IT requests built
- Sept 30 - Original START release date
- Oct. - Access requests (XTRAIN) & People Lists built?
- 4 weeks before release - Training
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Risks / Issues
- START testing in the patched environment was successful!
- New process for Access requests & Training will not be ready for Sept.
- New process for People Lists will not be ready for Sept.
- Email & NetID PIN Automation will not be ready for Sept.
- Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.
Discussion
- Modify deployment approach: phased releases vs. big bang release?
- Sept – ITS services: pagers, telephone services, mobile devices, central campus backup, ethernet
- If phased approach, there may be opportunities to include other Access requests such as YBT, IRES.
- IAM
- Enterprise Directory delivery in December 2013
- NetAdmin functions related to YaleConnect, E-mail alias, Netid PINS delivery sometime around March 2014
Next Steps / Action ItemsROC
o Christine going to ROC next week with timeline, budget request and resource allocations
o Extending project out a few months
o Asking for an $83,000 increase in funding
o Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
IAM Dependencies
- We need IAM to nail down delivery dates which will inform our decision about deployment of access requests and YaleConnect, email aliases and NetID pins.
Access & Training
- Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting
- TMS
o Nancy reviewing policy - there may be some changes to TMS - are these on the START project plan?
o How will the fact that someone took a course be updated?
o LC and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
o Some information in TMS, some in Xtrain - Decommissioning of Xtrain can't happen until we deploy
- People Lists
o are part of access, we nee d to work with an interface that's similar
o Barbara has done analysis on both pieces
o People lists should be deployed at the same time as access requests
- User Interface
o Overall look and feel of all requests is the same even though forms will look slightly different
o
Next Steps / Action Items
- Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
- Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
- Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
- Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine
Past Meetings
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