AGENDA
- Discuss issues (if any) from the last release
- Review the current work stream
- Discuss any new work to be added to the work stream
- Discuss prioritization of work stream
- Discuss open Action Items
ROLL CALL
Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA |
|
|
Boeher, Cheryl | Problem Process |
|
|
Chavira, Ricardo | Service Catalog/Request Process |
|
|
Ortale, Dorothy | Knowledge Process |
|
|
Kovacs, Mark | Incident Process |
|
|
Smith, Rick | Metrics/CSI Process |
|
|
Tiseo, Lou | Change Process |
|
|
Turnbull, Chloe | ServiceNow Team Lead |
|
|
Valdes, Julio | Configuration Management Process |
| Tim Nichols |
West, William | ServiceNow DEV |
|
|
Costantino, Christine | START Replacement Project Manager |
|
|
Nichols, Tim | CMDB Project Manager |
|
|
Radcliffe, Adriene | ITSM Director |
|
|
Sonson, Soren | Request Process |
|
|
MEETING NOTES
DISCUSSION
- Discussion of last week's SN release; no issues reported.
- Tim updated CMDB Release 5 items. Will include 1013, 1015, 1016, 1018.
- Adriene added item to priority list: R-1071CMDB mapping applications to services. Adriene has produced mappings in spreadsheet, need to apply changes to CMDB to provide visibility to Service Owners, etc. and to ensure ongoing fidelity of data.
...