...
Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA | |
|
Boeher, Cheryl | Problem Process | |
|
Chavira, Ricardo | Service Catalog/Request Process | |
|
Ortale, Dorothy | Knowledge Process | |
|
Kovacs, Mark | Incident Process | |
|
Smith, Rick | Metrics/CSI Process | |
|
Tiseo, Lou | Change Process | |
|
Turnbull, Chloe | ServiceNow BA | |
|
Valdes, Julio | Configuration Management Process | |
|
West, William | ServiceNow DEV | |
|
Radcliffe, Adriene | ITSM Program | |
|
Costantino, Christine | START Replacement Project Manager | |
|
Nichols, Tim | CMDB Project Manager | |
|
MEETING NOTES
DISCUSSION
- No release last week
- Reviewed the list and everyone prioritized their top few items relating to their process
- Decided on the top 5 items to work to begin work
- All process owners agreed that they would review the items in their area weekly before the meeting and come prepared to discuss the items they wish to prioritize
OUTSTANDING ACTION ITEMS
- Bill/Chloe to create Enhancement Request form in ServieNow and work out underlying process (from 4/22/13)
- Chloe to create a User Story/Use Case/Requirements Gathering format (from 4/22/13)