...
Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA | |
|
Boeher, Cheryl | Problem Process | |
|
Chavira, Ricardo | Service Catalog/Request Process | |
|
Ortale, Dorothy | Knowledge Process | |
|
Kovacs, Mark | Incident Process | |
|
Smith, Rick | Metrics/CSI Process | |
|
Tiseo, Lou | Change Process | |
|
Turnbull, Chloe | ServiceNow BA | |
|
Valdes, Julio | Configuration Management Process | |
|
West, William | ServiceNow DEV | |
|
Radcliffe, Adriene | ITSM Program | |
|
MEETING NOTES
DISCUSSION
OUTSTANDING ACTION ITEMS
- Bill/Chloe to create Enhancement Request form in ServieNow and work out underlying process
- Chloe to create a User Story/Use Case/Requirements Gathering format