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Update Set (Original Names) | Description | |
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Requirement 587 - Knowledge: create knowledge author RACI role
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Requirement 599 - System: add custom licensed user count based on Yale's discount for student users
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| https://yaledevelopment.service-now.com/nav_to.do?uri=sys_update_set.do?sys_id=5217ce5f01db240494adf4b82250a663 | ||
| /28 - 2 | https://yaledevelopment.service-now.com/nav_to.do?uri=sys_update_set.do?sys_id=d117c51801e7640494adf4b82250a635 ] 2012/08/23 - 2 ] |
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Manual Updates
- Requirement 587 - group role changes, user reassignments:
- Everyone who has the current Knowledge Manager role should have that role removed and be added to the Knowledge Author role.
- Remove the 'Knowledge' role from the Service Desk Queue Manager role.
- Requirement 592 - personalize activities (Activity Formatter) for incident; not captured in update sets. Include short description and description, per Req.
- Requirement 610 - relate groups to
statusrole:- INF Data Center Operations
- MGT Strategy_ Governance and Policy
- Queue Managers