...
- Done:
- Next:
- Obstacles:
- Backlog:
Adriene:
- Done: finished ITSM demand vs capacity report for Len/Russell to request additional resources; sent notification to queue managers on email intake problem
- Next: send update out to queue managers on email intake monitoring process, so everyone stops freaking out. Asking process owner enforcement on turning away demand that does not move us towards process maturity or capability improvement as a whole.
- Obstacles:
- Backlog: estimating FY14 demand
Christine:
- Done:
- went to the ROC
- Next:
- going back to the ROC
- moving
- Obstacles:
- Backlog:
...