Page Comparison

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1. Remove help desk chat
2. Top Nav Bar 
   1. Remove My Approvals
   2. My Tickets (Instead of Get Help)
   3. Keep Knowledge on Nav Bar but have it go to:   its.yale.edu/how-to
   4. Remove Order Things
3. Change out logo
4. Nav links on left
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   1. http://its.yale.edu/software-and-recommendations/buying-guide
   2. http://its.yale.edu/software-and-recommendations
   3. http://its.yale.edu/services
   1. Would like both incidents and requests (just open tickets + 90 days closed) sequence is incidents followed by Requests
   2. Fields to show (see diagram) Short Description, Date Opened, Ticket number
      1. Drill down on ticket - remove left nav "Common Questions" 
      2. Leave Current Issues
      3. Leave My Recent Updates

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