Page Comparison

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1. Remove help desk chat
2. Top Nav Bar 
   1. Remove My Approvals
   2. My Tickets (Instead of Get Help)
   3. Keep Knowledge on Nav Bar but have it go to:    its.yale.edu/how-to
   4. Remove Order Things
3. change out logo
4. Nav links on left (as Jane describes)
5. Would like both incidents and requests (just open tickets + 90 days closed) sequence is incidents followed by Requests
6. Fields to show (see diagram) Short Description, Date Opened, Ticket number  
   1. Drill down on ticket - remove left nav "Common Questions" 
   2. Leave Current Issues
   3. Leave My Recent Updates
   4.  
7.  

Don will forward the Web Site Style sheet to the David